Privacy Policy

LIMES THERAPIES PRIVACY POLICY

This Privacy Policy is Limes Therapies official online privacy policy and it applies to all personal information collected by Jackie Sexton. In this policy I explain how and why I collect your personal information, how I use it, and what controls you have over the use of it.

Limes Therapies is committed to complying with General Data Protection Regulation (GDPR) governing privacy of personal information by businesses and to protecting and safeguarding your privacy when you deal with Limes Therapies. I will never disclose your personal information to any third party unless I have your permission to do so, or as is otherwise required under section 7 of this Privacy Policy notice.

Collection of information

Some information provided to me by clients, customers, contractors and other third parties might be considered private or personal. Without these details I would not be able to carry on my business and provide my services to you. I will only collect such personal information if it is necessary for one of my functions or activities.

Personal information is collected from people in the following situations by Limes Therapies

.	a) If you contact Limes Therapies, I may keep a record of that correspondence.
.	b) When you submit your e-mail address to my web site mailing list.

At or before the time the personal information is collected by me I will take reasonable steps to ensure that you are made aware of who I am, the fact that you are able to gain access to the information held about you, the purpose of the collection, the type(s) of organisations to which I usually disclose the information collected about you, any laws requiring the collection of the information and the main consequences for you if all or part of the information is not collected.

Use of information collected and disclosure of personal information to others

I may use or disclose personal information held about an individual for the primary purpose for which it is collected (e.g. provision of my services, including administration of my services, notification to you about changes to my services, record-keeping following termination of my services to you and technical maintenance). I may also use such information for a purpose related to the primary purpose of collection and where it would reasonably be expected by you that I would use the information in such a way. This information is only disclosed to persons outside my business in the circumstances set out in this policy or as otherwise notified to you at the time of collection of the information.

In addition, I am permitted to use or disclose personal information held about you:

.	a) Where you have consented to the use or disclosure
.	b) Where I reasonably believe that the use or disclosure is necessary to lessen or prevent a serious, immediate threat to someone’s health or safety or the public’s health or safety
.	c) Where I reasonably suspect that unlawful activity has been, is being or may be engaged in and the use or disclosure is a necessary part of my investigation or in reporting the matter to the relevant authorities
.	d) Where such use or disclosure is required under or authorised by law (for example, to comply with a subpoena, a warrant or other order of a court or legal process)
.	e) Where I reasonably believe that the use or disclosure is reasonably necessary for prevention, investigation, prosecution and punishment of crimes or wrongdoings or the preparation for, conduct of, proceedings before any court or tribunal or the implementation of the orders of a court or tribunal by or on behalf of an enforcement body.

Links

My web site may contain links to other web sites and those third-party web sites may collect personal information about you. I am not responsible for the privacy practices of other businesses or the content of web sites that are linked to my web site. Limes Therapies encourages users to be aware when they leave the site and to read the privacy statements of each and every web site that collects personally identifiable information.

Security and storage

9.	Limes Therapies places significant importance on the security of all information associated with our customers and contractors. I have security measures in place to protect against the loss, misuse and alteration of personal information under my control.
10.	Personal information is de-identified or destroyed securely when no longer required by me.
11.	Limes Therapies retains the information you provide to me including possibly your contact and credit card details to enable me to verify transactions and customer details and to retain adequate records for legal and accounting purposes. This information is held on secure servers in controlled facilities.
12.	Information stored within our computer systems can only be accessed by those entrusted with authority and computer network password sanctions.
13.	No data transmission over the Internet can be guaranteed to be 100 per cent secure. As a result, while I strive to protect user’s personal information, Limes Therapies cannot ensure or warrant the security of any information transmitted to it or from its online products or services, and users do so at their own risk. Once Limes Therapies receives your transmission, it makes every effort to ensure its security on its systems.
14.	Ultimately, you are solely responsible for keeping your passwords and/or account information secret. You should be careful and responsible whenever you are online.

Access to and correction of personal information

15.	Limes Therapies is committed to maintaining accurate, timely, relevant and appropriate information about our customers and web-site users.
16.	So long as your request for your personal information is in accordance with the General Data Protection Regulation (GDPR), then I will give you access to that information.
17.	Inaccurate information will be corrected upon receiving advice to this effect from you. To ensure confidentiality, details of your personal information will be passed on to you only if we are satisfied that the information relates to you.
18.	If we refuse to provide you with access or correct the personal information held about you by Limes Therapies, then I will provide reasons for such refusal.

Complaints

19.

If you have a complaint about our Privacy Policy or the collection, use or safe disposal or destruction of your personal information, your complaint should be directed in the first instance to E-mail: limestherapies@gmail.com

20.

I will investigate your complaint and attempt to resolve any breach that might have occurred in relation to the collection, use or destruction of personal information held by me about you in accordance with the General Data Protection Regulation (GDPR). If you are not satisfied with the outcome of this procedure, then you may request that an independent person (usually the Information Commissioner’s Office) investigate your complaint.

Cookies

21.

Limes Therapies collects information from the site using “IP files”.

22.

When you visit Limes Therapies website to read, browse or download information, our system will record/log your IP address (the address which identifies your computer on the internet and which is automatically recognised by our web server), date and time of your visit to our site, the pages viewed and any information downloaded. This information will only be used for the purpose of site analysis and to help us offer you improved online service. I may automatically collect non-personal information about you such as the type of Internet browsers you use or the site from which you linked to my Web Site. You cannot be identified from this information and it is only used to assist us in providing an effective service on my Web Site.

Changes to Privacy Policy

23.

If Limes Therapies changes its Privacy Policy, it will post changes on this Privacy Policy page so that users are always aware of what information is collected, how it is used and the way in which information may be disclosed. As a result, please remember to refer back to this Privacy Policy regularly to review any amendments.

Contacting us

24.	If you require further information regarding our Privacy Policy, please contact me at the following address: limestherapies@gmail.com
25.	Should you wish to read more information on privacy legislation or the General Data Protection Regulation (GDPR) we recommend that you visit the Information Commissioner’s Office at https://ico.org.uk/

Acceptance

26.	You accept that your use of this site includes your acceptance of this Privacy Policy and the Terms of Use.